PAYMENT METHODS

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How will I know that my payment went through successfully?

All successful transactions will receive a confirmation email that contains an order tracking number. If you have not received confirmation via email, please try placing your order again. Alternatively, please contact Customer Service to confirm the placement of your order.

Please note that you must wait until the payment page is fully loaded to make sure we received your payment details.

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What forms of payment methods do you offer?

At Te Chi-Chi, you can make payment via the following methods:

Credit card
We accept all types of credit cards, both international & local as long as it's a MasterCard OR Visa.

Do you accept debit cards?
Yes! We accept debit cards as long as it's a MasterCard OR Visa.

PayPal
With one simple PayPal account, we can now accept more forms of payment, from any location. PayPal makes it simple.

How do I sign up for PayPal?
You can sign up for a PayPal account by going to Create Paypal account.

Who do I contact if I have a problem with my PayPal account?
Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer services.

When will my payment be deducted from my PayPal account?
Payment will be deducted from your PayPal account immediately.

iPay88
iPay88 offer Online Payment Services under the brand called iPay88 (www.ipay88.com) to local online retailer or e-commerce merchant in the country. iPay88 is a leading regional Payment Gateway Provider in South East Asia.

IPay88 - Affiliate Banks Include:
a. Maybank2u
b. CIMB Clicks
c. Alliance Bank
d. Ambank
e. Hong Leong Bank
f. RHB
g. MEPS Affiliate Banks
h. Web Cash

Bank Transfer
Bank Name : Maybank
Account Name: Te Global Enterprise
Account Number: 557401505945

After payment, please fill in the Bank Transfer slip details as requested by going to http://www.techichi.com.my/support/banktransfer in order to complete your transaction. You will find the necessary details on the Bank Transfer slip from the ATM/CDM machine or online confirmation screen after payment.

After placing your order, you have 24 hours to make payment and fill in the Bank Transfer slip details to avoid your order being cancelled.

If you have access to online banking (CIMB Clicks, Maybank2U, PBeBank, Hong Leong Connect etc.), we strongly recommend using Online Banking (Direct Debit) for instant payment and processing.

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I've made a bank transfer and I still haven't gotten my confirmation email?

You should receive your confirmation email within 2 working days from making the payment & sending in the payment slip to payment@techichi.com.my or using our new Bank Transfer Confirmation system at: http://www.techichi.com.my/support/banktransfer. If you've not received the email, please call customer service at +604-6466331 / 0124206698 from 11am to 7pm, 7 days a week.

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